Joyce Chen

Director of Delivery

Critics are the true optimists.

Joyce is passionate about social justice and has spent her entire career working with social impact-driven organizations. She enjoys applying her critical thinking and problem solving skills to solving global development challenges. With a dual master’s degree in international affairs and social work, Joyce has worked in many sectors with diverse populations across sub-Saharan Africa, South Asia, North and Central America, and Eastern Europe.

As the Director of Delivery, Joyce oversees the strategic delivery of Ona’s portfolio of projects, with a focus on strengthening project management processes and tools. She previously led the delivery team at Simprints, was an associate director at Columbia University’s Center for Sustainable Development, supported policy and advocacy initiatives at Mercy Corps, and served as a U.S. Peace Corps Volunteer in Ukraine.

Joyce enjoys eating tasty food, admiring cute dogs, and expanding her worldview through travel.